Cancellation policy
Purchase Options & Cancellation Policy
Last updated: September 5, 2026
Claypaper offers physical snail mail products that are prepared and shipped on a monthly basis.
Purchase Options
Customers can purchase the snail mail products available on the Claypaper website.
Orders are processed according to Claypaper's monthly mailing schedule and are generally shipped through India Post around the 15th of each month.
By completing a purchase, you agree to the product description, price, shipping information, and policies displayed on the website at the time of purchase.
Payment
Payment is required at the time of purchase. An order is considered confirmed once payment has been successfully completed.
Cancellation
Orders cannot be cancelled once payment has been completed.
This applies even if the order has not yet been shipped. Because orders are prepared according to our monthly mailing schedule, we are unable to accommodate cancellation requests after payment.
Refunds
We do not provide refunds for cancelled orders because cancellations are not accepted after payment.
For information about damaged, lost, or undelivered mail, please refer to our Refund & Return Policy and Shipping Policy.
Contact
For questions regarding a purchase, please contact:
Claypaper
Operated by Nidhi Subhash Battini
Email: claypaper.shop@gmail.com
Website: claypaper.myshopify.com